Galician VET — AI for Language & Service Training

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Description

Context & Overview

The Galician VET initiative (as reported in La Razón) uses AI simulation to teach English in vocational settings (hospitality/tourism). Students interact with AI avatars to rehearse communication, service dialogues, and problem resolution in English.

 

Challenge Addressed

In VET sectors such as hospitality, language competence (especially English) and customer interaction skills are essential. Traditional classroom methods often insufficiently simulate real dialogues.

 

Solution Implemented

AI avatar simulation scenarios (3D) allow students to role-play customer interactions in English. Scenarios include check-in, service requests, solving problems, all via dialogues with the avatars. Teachers can adjust variables (complexity, language focus).

 

Impact & Results

This pilot is described as innovative educational project by regional media. It is expected to enhance oral proficiency, confidence, and contextual readiness in language + domain tasks.

If successful, the tool will be extended to other VET specialties beyond tourism.

 

Key Lessons

AI role-play and conversation simulators can make language training more immersive.

Teachers need to design scenarios carefully and provide scaffolding.

Pilot and refine before scaling.

 

Conclusion

This Galicia VET language + AI pilot is a valuable Spanish example of applying AI in VET for communicative and service skills, bridging technology and soft skills training.

Reference Link

https://www.larazon.es/galicia/gallega-incorpora-inteligencia-artificial-recrear-3d-situaciones-laborales-ingles_2024100366fea4bc64da62000171c67b.html

Keywords

AI in Vocational Education, AI based language training, Digital Transformation in VET, Student Engagement/Assessment with Technology, Practical AI Skills for Youth

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Partners

The European Commission's support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
The materials published on the AIVET project website are classified as 'Open Educational Resources' (OER) and can be freely (without permission of their creators) downloaded, used, reused, copied, adapted, and shared by users, with information about the source of their origin.