Making work easier with AI tools

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Description

This module empowers VET educators to streamline their work by identifying and automating repetitive tasks using AI tools. Through practical activities and real-world examples, participants will learn how to map their workflows, select suitable AI solutions, and build personalized automation strategies.

EntreComp Areas

  • Resources
  • Into Action

DigComp Areas

  • Information and data literacy
  • Problem solving
Making work easier with AI tools
Understanding repetitive tasks in education and work
What are repetitive tasks?

Repetitive tasks are actions or processes that are performed frequently and follow the same or similar steps each time. In the Vocational Education and Training (VET) sector, these tasks are often related to administrative duties, communication, content preparation, and assessment routines. While they are essential, they can consume significant time and mental energy that could otherwise be used for teaching, innovation, or personal development.

Repetitive tasks typically:

  • Follow a predictable structure.
  • Occur regularly (e.g., daily, weekly, monthly).
  • Require low cognitive effort but significant time investment.
  • Are rule-based and thus suitable for automation.

For example, common repetitive tasks in the VET context could include:

  • Preparing lesson plans with similar formats
  • Entering student attendance
  • Marking standardised assessments
  • Sending reminders or announcements
  • Scheduling meetings
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Repetitive tasks, although seemingly relatively harmless, can add up to large amounts of time that could be spent on other tasks. For example:

  • 30 minutes/day entering data = 2.5 hours/week
  • 30 minutes/day preparing communications = 2.5 hours/week
  • 2 hours/week creating similar materials = 8 hours/month

That is potentially over 25 hours/month of work that could be streamlined or automated.

Spotting inefficiencies

In daily work, both in educational settings and in companies, a lot of time is wasted on repetitive and inefficient tasks: copying data between platforms, sending emails manually, or searching for information that could be automated.

Before incorporating AI tools and improving workflow, it is necessary to understand where time and energy are going, as many inefficiencies go unnoticed because they have become routine. This will allow you to prioritise which tasks have the greatest potential for improvement.

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Inefficiencies are areas in the workflow where:

  • Time is wasted due to unnecessary repetition.
  • Manual effort could be replaced by automation.
  • Processes are fragmented or not optimized.
  • Errors or inconsistencies occur due to human fatigue.
  • The effort invested does not provide significant value.

Warning signs: Where inefficiencies tend to occur

  • Use of multiple non-integrated platforms.
  • Duplication of work between colleagues or departments.
  • Processes that rely on manually copying/pasting data.
  • Lack of templates or standardisation for emails, reports or evaluations.
  • Frequent delays due to human error.
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Some signals that a task is inefficient come when you catch yourself saying, ‘I already did this yesterday...’, or when it takes time away from what really matters (teaching, preparing lessons, helping students).

Think about your daily routine and answer the following questions:

  1. Which task do I find most tedious to repeat?
  2. Which one makes me feel like I am wasting my time?
  3. Where do I usually make mistakes due to fatigue or lack of attention?

These responses are your first clues to inefficiencies.

AI awareness: What can AI really do today?
Artificial Intelligence (AI) is no longer a futuristic concept; it is part of everyday life. From recommending songs to scheduling meetings, AI tools are already streamlining our personal and professional activities. In the VET context, educators can benefit from a wide range of AI-powered solutions designed to save time, reduce routine effort, and enhance the learning experience. Slide Image

In simple terms, AI refers to computer systems that can perform tasks typically requiring human intelligence. These tasks can include:

  • Understanding and generating natural language (text/speech).
  • Recognizing patterns in data.
  • Translating between languages.
  • Making recommendations based on preferences or history.
  • Automating rule-based actions.

AIVET AI Tools Repository includes a curated list of AI tools relevant for VET:

  • Content creation and processing: Audacity, Canva AI, DALL-E, Descript...
  • Learning and training support: Anki, Brainly, Classcraft, Coursera AI...
  • Data analysis and problem solving: AskCodi, ChatGPT, Datawrapper, Deepnote...
  • Simulation and immersive technologies: Blender, ClassVR, Cospaces Edu, Engage VR...
Mapping tasks and spotting automation opportunities
Creating your task automation map

A Task Automation Map is a visual or tabular breakdown of:

  • Tasks
  • Frequency of those tasks
  • Steps involved in completing each
  • Whether those steps are manual or repetitive
  • The tools currently used (if any)
  • Automation potential for each task

Slide ImageThe Task Automation Map helps identify bottlenecks and automation candidates in the workflow, acting as a blueprint for smarter, more efficient working.

Tasks can be categorised into 3 simple categories:

Category

Characteristics

Examples

Repetitive

Occur frequently, structured, time-consuming

Sending reminders, updating spreadsheets

Creative

Require human judgement or creativity

Giving feedback, mentoring, lesson design

Mixed

Contain both manual and creative elements

Grading with rubrics, preparing quizzes

Automation is most useful for repetitive and mixed tasks.

For creating the task automation map, we can use for example the following template:

Task

Frequency

Steps involved

Time spent

Tool used

Automation potential

Prepare attendance sheet

Weekly

Open Excel > copy names > format sheet

30 min

Excel

High

Email weekly updates to students

Weekly

Write > copy > send

20 min

Gmail

Medium

Create lesson plans

Weekly

Research > Write content

2 hours

Word

Low

Automation potential legend:

  • High: task is rule-based and predictable
  • Medium: some parts could be automated
  • Low: requires deep thinking, empathy or complex judgement

Some tools you can use for creating your task automation map include:

  • Google Sheets/Excel: simple and flexible
  • Notion/Trello: for a more visual, card-based view
  • Miro/Lucidchart: for flowcharts and visual mapping
  • Pen and paper
Mapping repetitive workflows

A workflow is the set of steps or actions required to complete a task from start to finish. In simple terms, it’s a recipe for how something gest done.

Each workflow can be:

  • Linear: the same steps every time (e.g. sending a reminder email).
  • Branching: steps vary based on a condition (e.g. if student if absent --> notify admin).

Slide ImageUnderstanding the workflow structure helps identify where automation is possible.

 

Example of a repetitive workflow: sending weekly assignment reminders

Steps:

  1. Open calendar to check upcoming deadlines
  2. Draft email with deadline details
  3. Copy and paste student email list
  4. Send message
  5. Archive confirmation

 Using an AI tool like ChatGPT (for text generation) + Gmail scheduled send or a workflow tool (e.g. Zapier), this entire task could be mostly automated.

 

Steps to map your own workflow

Choose one repetitive task from your Task Automation Map. Focus on tasks that are repetitive, rule-based and don’t require human empathy or creativity; these are your automation entry points.

Follow these steps:

  1. Task title: what is the task?
  2. Trigger: what prompts you to do it (e.g. weekly deadline, student request)?
  3. Steps: list each action you take, in order.
  4. Tools used: any apps, files, platforms involved?
  5. Decisions: are there conditions that change what you do?
  6. Time spent: estimate how long the full process takes.
  7. Pain points: which steps are time-consuming, boring, error-prone?

 

Tools to map workflows visually

A simple flowchart helps see where automation could fit in. Here are some tools you can use to visualize your workflows:

  • Miro / Lucidchart: flowchart tools for branching workflows.
  • Draw.io: free diagramming tool, great for process maps.
  • Notion / Trello: card-based task flow for linear workflows.
  • Pen and paper: the low-tech option.

 

Optional: workflow templates

You can begin building automation-ready templates of your workflows. For example:

  • Standardized email templates
  • Pre-set digital forms
  • Auto-filled documents

These small tools can drastically reduce time spent on repeatable processes.

Decision-making: To automate or not?
Just because a task can be automated doesn’t always mean it should be. Automation is a tool, not a one-size-fits-all solution. Slide Image

Ask yourself the following five questions before deciding to automate any task:

  1. Is automation truly solving a problem?
    Is it saving time, reducing errors, or removing friction?
  2. Is the task stable?
    Do the steps change frequently, or are they predictable?
  3. Does automation reduce meaningful human interaction?
    Will learners, colleagues or partners lose something important (e.g. empathy, responsiveness)?
  4. Do I have the right tools and skills to set it up?
    Can I manage the tool independently, or will it require complex setup and maintenance?
  5. What are the risks of automating this task?
    Could it lead to misunderstanding, errors, or loss of control?

Slide ImageIf the benefits outweigh the risks, automation is likely a good fit.

You can also use a step-by-step flowchart to guide your decision:

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When NOT to automate

Avoid automating if:

  • The task requires emotional intelligence or sensitive judgement (e.g. counselling, feedback on behaviour).
  • The consequences of failure are high (e.g. in health, legal, safety-related tasks).
  • The automation would create more work than it saves (e.g. complex integration that frequently breaks).
  • The tool is not GDPR-compliant or compromises data privacy.

 

Example: Automate or not?

Task

Automate?

Why/why not

Weekly reminder emails

Yes

Repetitive, predictable, low-risk

Writing individual student feedback

No

Requires personal insight and tone

Translating resource documents

Yes (with review)

Saves time but needs quality check

Grading multiple choice quizzes

Yes

Structured, rule-based

Handling student complaints

No

Needs empathy and discretion

Using AI tools to automate tasks
Introduction to task automation tools

Now that you have identified tasks suitable for automation, it is time to explore the tools that make automation possible.

Task automation tools are digital applications that perform routine actions on your behalf, based of predefined rules or triggers. Many of these tools are powered by AI, which makes them smarter, able to adapt, personalize, and even generate content. If you’ve ever scheduled an email, used autocomplete, or voice-typed a message, you’ve already used automation.

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Traditional automation works like a robot following exact instructions. AI-enhanced automation, however, is more flexible and intelligent. It can:

  • Understand natural language (e.g., you type “write a polite reminder,” and it generates an email).
  • Learn from data and behaviour (e.g., suggest next steps or corrections).
  • Make decisions based on patterns (e.g., auto-tagging or summarizing).
Hands-on: Matching tools to your needs

Now that you have been introduced to various automation tools, it is time to put this knowledge into action. In this section, you will match real-world needs with practical tools, try out selected apps, and reflect on how they could support you work as a VET educator or professional.

Not all tools are created equal. The key is knowing which tool suits which need, and how to start using it efficiently without overcomplicating your workflow.

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Here is a simple 3-step process to help you select the right tool:

  1. Define the task. Be clear about what you want to achieve. Is it translating content? Sending emails? Collecting data?
  2. Identify the pain point. Is it time-consuming? Repetitive? Prone to error?
  3. Select a tool based on function. Match the function of the task to a tool that simplifies or automates it.
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Tasks

Suggested AI Tools

Benefits

Tips

Write lesson plans, study materials, or summaries

ChatGPT, Notion AI, Grammarly, Quillbot, DeepL

Reduced writing time, clear and consistent texts, fast translations

Adjust style and check consistency; use reusable templates

Create quizzes or exercises for students

Quizlet, ChatGPT, Kahoot!, AI chatbots

Rapid generation of practice activities, adaptive learning

Pilot test with a small group before implementing it with the entire class

Transcribe classes or meetings

Otter.ai, Microsoft Dictate, Google Recorder

Quick access to information, improved accessibility

Review the transcript to correct any errors in interpretation

Analyse attendance, grades or assessment results

Excel with AI, Power BI, Tableau, AI predictive analysis

Identification of patterns, trends, and early warnings

Protect data privacy; interpret results critically

Predicting dropout risk or support needs

AI predictive analytics, Tableau

Planning personalised interventions

Periodically review indicators to improve accuracy

Training practical skills or technical procedures

VR/AR platforms (Unity, CoSpaces), AI-driven simulations

Safe training without real risks, greater skill retention

Design realistic and progressive scenarios; integrate with learning objectives

Simulate work environments or complex situations

VR/AR platforms, AI-driven simulations

Familiarisation with the professional environment before practising in real life

Include immediate feedback within the simulation to reinforce learning

Implementing and optimizing AI automation

You have explored which tasks are repetitive, how to map them, and which AI tools can help you. Now comes the key step: implementing your automations and optimising them over time.

Implementation is not about doing everything at once, but rather starting with simple tasks, evaluating results, and progressively improving.

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How to get started: step-by-step strategy

  1. Choose a simple, low-risk task.
    • Example: set automatic reminders in your calendar or draft an email with the help of AI.
  2. Configure the tool.
    • Spend a few minutes testing and adjusting templates or commands.
    • Test it with a small group (e.g. your students in a course).
  3. Assess the impact.
    • How much time did you save?
    • Were there fewer errors or repetitions?
    • Did students receive the information more clearly or quickly?
  4. Adjust and document.
    • If something does not work as expected, modify the settings.
    • Document your workflow (short notes are sufficient) so that you can easily repeat it.
  5. Scale progressively
    • Once you have mastered a simple case, move on to automating more complex processes (e.g. integrations between email, forms and cloud storage).

Indicators for evaluating effectiveness

  • Time saved: how many minutes/hours does it free up each week?
  • Accuracy: are manual errors reduced?
  • Satisfaction: do students or colleagues notice improvements?
  • Sustainability: does automation remain in place without the need for constant adjustments?
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Best practices for implementation

  • Start small: avoid automating too many things at once.
  • Combine human + AI: use AI as support, but retain your judgement for sensitive tasks (personal feedback, critical assessments).
  • Protect privacy: verify that tools comply with data protection regulations (e.g. GDPR).
  • Review periodically: what works well today may need adjustments tomorrow.
Summing up

Recognise inefficiencies and repetitive tasks: VET educators must identify which activities consume time without adding sufficient value.

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Use practical AI tools: from email and planning assistants (Gmail, Calendly) to content generation (ChatGPT, Notion AI) and transcription/voice (Otter.ai, Google Assistant), AI facilitates communication, management and resource creation.

Map and prioritise tasks for automation: using a ‘task automation map’, workflows are analysed to identify which processes can be supported by AI and which should remain manual.

Implement and optimise automation: the key is to start with simple tasks, measure the impact (time, quality, satisfaction), adjust flows and scale progressively, ensuring good practices and sustainability over time.

Test yourself

Learning Outputs

In this course, you will learn to:

  • Recognize the nature and frequency of repetitive tasks in the educational and work context.
  • Map repetitive tasks and sport automation opportunities.
  • Use specific AI tools that can help automate tasks and elaborate a customised tasks automation map.

Course Index

Unit 1: Understanding repetitive tasks in education and work

Section 1.1. What are repetitive tasks?

Section 1.2. Spotting inefficiencies

Section 1.3. AI awareness: What can AI really do today?

 

Unit 2: Mapping tasks and spotting automation opportunities

Section 2.1. Creating your task automation map

Section 2.2. Mapping repetitive workflows

Section 2.3. Decision-making: To automate or not?

 

Unit 3: Using AI tools to automate tasks

Section 3.1. Introduction to task automation tools

Section 3.2. Hands-on: Matching tools to your needs

Section 3.3. Implementing and optimizing AI automation

Keywords

Artificial Intelligence, Workflow, Automation, Repetitive tasks, AI Tools

Bibliography

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